Forms
Self-serve enrollment form builder
Utility, market, and product rules built in. Configure fields, validations, and routing without vendor tickets.
The TPV service built for retail energy enrollment.
TPVLogic runs the full enrollment workflow in one platform, from rep-entered custom forms and signing documents through TPV or digital verification, fraud screening, audit-ready evidence, and direct CMS delivery.
What's included
One platform. Every step of the verification workflow.
Documents
Customized signing packets
PDFs matched to rate, utility, and product. Sent automatically after enrollment.
Verification
Digital, IVR, live-agent, hybrid
Route by channel, market, or exception. Switch paths without a rebuild.
Fraud
Fraud screening with evidence
Signature, duplicate, timing, IP, and geolocation signals scored on every enrollment.
Evidence
Audit-ready record bundles
Tamper-evident audit trails, certificates, and exportable evidence packages.
Delivery
Direct CMS handoff
Verified enrollments flow into your CMS with the full record attached.
Workflow
From rep enrollment to CMS delivery.
Every enrollment moves through five stages — all orchestrated, logged, and available as a defensible record.
01
Rep starts enrollment
Reps enroll customers using our form builder with utility, market, and product rules already built in.
02
Signing packet sent
Customized signing packets are matched and sent automatically for that enrollment.
03
Customer signs + verification
After signing, the enrollment moves into digital verification, IVR, or live-agent TPV.
04
Fraud flags checked
Similarity, duplicate, timing, IP, and geolocation signals are checked before delivery.
05
Delivered to CMS
Verified enrollments move into your CMS with the full verification record attached.
Fraud intelligence
Ten fraud signals scored on every enrollment — not after the fact.
Instead of sampling calls after delivery, TPVLogic scores every submission against the same catalog of signals before it reaches your CMS. Each signal is tunable per tenant and surfaces in the review queue with full context.
Similarity
Signature ML analysis
Cross-sale and intra-sale signature comparison with configurable review and block thresholds. Candidate matches scored against a rolling 90-day feature index.
Duplication
Duplicate accounts & addresses
Flags the same utility account or service address submitted twice across reps, teams, or time windows.
Velocity
Rapid-fire submissions
Catches reps submitting enrollments below a configurable minimum gap — the classic "stack-and-sign" pattern.
Timing
Off-hours submissions
Flags enrollments outside an allowed window so operations can investigate door-knocks at 11pm or 6am.
History
High-rejection reps
Surfaces reps whose rejection rate exceeds a threshold over a lookback window — before their next batch lands.
Geo
Geographic anomalies
Impossible-travel detection: two submissions too far apart in too little time. Configurable gap and distance.
Location
Missing or inaccurate GPS
Flags submissions without location data or with accuracy below a confidence threshold.
Device
Same-device signing
Detects when the rep's device and the customer's signing device share an IP or user-agent fingerprint.
Address gap
Service address distance
Compares geocoded service address against the rep's submission coordinates. Flags door-knocks that didn't happen at the door.
Phone reuse
Shared signer phone numbers
Flags the same phone number appearing across multiple sales or accounts — a classic straw-signer pattern.
Review
Tunable thresholds per tenant
Each signal has its own enable flag, parameters, and review/block cutoffs. Tune per market, channel, or sales team.
Reports
Fraud & signature reports
Dedicated views for fraud signals, signature similarity clusters, sales trends, and team performance — not just a raw event log.
Audit integrity
Cryptographically defensible, not just logged.
Every consent, signature, and workflow step is linked into a hash-chained audit trail — so any tampering downstream is detectable, not debatable.
Hash chain
SHA-256 linked events
Each audit event references the previous event's hash. Any modification breaks the chain and fails verification.
Certificates
Signed completion certificates
Generate a PDF certificate per signing session — covering documents, consents, events, and the chain-of-custody proof.
Daily manifest
Daily evidence manifest
A deterministic daily rollup of every artifact created that day — hashed, sealed, and exportable for long-term retention.
Consent
Versioned disclosure capture
Each consent record stores the disclosure version, a SHA-256 of the disclosure text shown, IP, user-agent, and geolocation at acceptance.
Export
Immutable record export
Pull a point-in-time evidence bundle for a single enrollment or a date range — ready to hand to a regulator, utility, or counsel.
Verify
Public verification endpoint
Anyone holding a certificate can verify its hash chain against TPVLogic without needing a platform account.
Integrations & delivery
Connected to the systems your operations already run on.
CMS delivery
Direct, idempotent handoff
Verified enrollments flow into your CMS with replay-guarded, idempotent delivery — no duplicate submissions on retry.
Rate engine
Rate-aware document matching
Rate schedules, custom attributes, and per-rate document rules pick the right signing packet for every product and utility.
Deliverability verification
Customer email addresses are validated for deliverability at enrollment — not bounced two days later.
SMS
Consent-tracked SMS
SMS links, reminders, and signing prompts with opt-in capture. Multi-provider delivery (Twilio + Telnyx) with automatic failover.
Geocoding
Address validation & geocoding
Google Places and Geocodio power address autocomplete, validation, and the service-address vs. submission-point distance check.
API
Public API for field apps
OAuth-protected endpoints for submissions, signing sessions, utilities, rate schedules, and user locations — plug a native mobile app straight in.
Multi-tenant
Brands, teams, and roles
Separate brands, sales teams, utility scopes, and role templates inside one platform — so multiple operating units don't need separate instances.
Triggers
Conditional workflow triggers
Trigger groups with conditions, delivery methods, and scheduled delays — fire the right next step based on form, document, or post-signing state.
Reports
Operations reporting suite
Sales trends, team performance, fraud alerts, and signature-fraud dashboards built in — no separate BI stack required.
FAQ
Questions suppliers ask about the TPV service.
What is a TPV service?
A TPV (third-party verification) service independently confirms that a customer consented to an enrollment. In retail energy, it's the regulated checkpoint between the sale and the utility CMS delivery — captured via digital e-sign, IVR, or live-agent call.
What does the TPVLogic TPV service include?
Rep-entered enrollment forms, matched signing documents, digital, IVR and live-agent verification paths, fraud screening, audit evidence bundles, and direct CMS delivery — in one platform.
Do we need separate vendors for forms, TPV, and fraud screening?
No. TPVLogic consolidates enrollment forms, signing documents, verification workflows, fraud screening, and CMS delivery into a single audit-ready record — so teams stop stitching vendors together.
Can we change forms and PDFs without a vendor ticket?
Yes. Forms, PDFs, verification scripts, and workflow logic are self-serve. Operations teams update them in-house — no vendor rebuild for every market, product, or utility rule change.
Which markets are supported?
Regulated and deregulated retail energy markets, with initial focus on Pennsylvania, Ohio, Michigan, and California. Forms and workflow logic respect each utility's specific requirements.
Talk to sales
Need a TPV service built for retail energy operations?
Share a bit about your workflow, markets, and current setup. We'll follow up to discuss how TPVLogic can support your verification, compliance, and utility operations.
TPVLogic
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Prefer email? Reach us at sales@tpvlogic.com.